Legendary Service by Kenneth H. Blanchard, Victoria Halsey, Kathy Cuff - Summary

Legendary Service by Kenneth H. Blanchard, Victoria Halsey, Kathy Cuff - Summary
Legendary Service by Kenneth H. Blanchard, Victoria Halsey, Kathy Cuff - Summary
Legendary Service talks about the principles behind extraordinary customer service and how a company can implement them to achieve a competitive advantage and stand out on the market using simple, yet crucial tactics to satisfy customers.