Never Mistake Customer Oriented Business Processes For The Real Customer Experience

Written by Robert Vlach in Procesoid

Never Mistake Customer Oriented Business Processes For The Real Customer Experience

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I used to visit a fancy Starbucks café with fine-tuned business processes back in Gran Canaria, but the more organized it became, the more it sucked.

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by Robert Vlach

Never Mistake Customer Oriented Business Processes For The Real Customer Experience

Never Mistake Customer Oriented Business Processes For The Real Customer Experience

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Agile Process Management Manifesto

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Best Reporting Practices in Agile Process Management

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Save the Orphans! Every Business Process Should Have an Owner

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Why Employees Hate Business Processes and What Can You Do About It?

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The Case for Simple Process Management

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Think your business doesn’t have processes? Think again

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Is It Sensible to Manage Processes in Excel or Google Sheets?

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Fine-Tuning A Business

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The Dark Side of Process Management Turns People Into Automatons

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Micro Processes: What Are Those?

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Are You Reliable? Let’s Find Out

Process or Project: What’s the Difference?

Process or Project: What’s the Difference?